Warranty
Product Warranty for Vanities, Mirrors, Vanity Tops, and Sinks
At TJ American, we prioritize quality, integrity, and reliability in all that we offer. Our commitment extends to our product warranty, which covers vanities, mirrors, vanity tops, sinks, and their components. We guarantee these items to be free from defects in material and workmanship for as long as the original consumer or purchaser owns the products, provided they were purchased from an authorized distributor of TJ American.

It's important to note that we cannot vouch for the quality or condition of products from distributors who don't meet our high standards. Therefore, no warranty is extended to products from unauthorized sellers. In the event of a defect, TJ American will promptly send a new replacement product or component to the original purchaser at no cost.
If, for any reason, a replacement is no longer available, we will offer a product of similar value to the original purchase price or provide a refund equal to the current wholesale value of the defective item. However, please be aware that this warranty covers replacement products exclusively. We do not warrant the removal of the product or the installation of replacement items.

It's essential to maintain the product appropriately, as this warranty does not apply if the item has been tampered with, misused, improperly installed, altered from its original design, or damaged due to abuse or accidents.

For vanities and mirrors, please note that their finishes are multi-layered, which may result in variations that contribute to the unique character of each item. Natural stone countertops may exhibit characteristics such as grain and color variations, mineral streaks, and deposits, which are inherent to the material and not considered defects. Similarly, cultured marble and quartz countertops are designed to mimic natural stone patterns, and variations in grain and color are part of their intended aesthetic.

Exact shading or grain uniformity in vanity tops cannot be guaranteed. If you encounter a defective vanity, mirror, vanity top, or component, please don't hesitate to reach out to our Customer Service team at (+1)6784695496. We kindly request that you provide a brief description along with photographs of the defect for prompt assistance.


Product Warranty for Bathroom Vanities
At TJ American, we stand by the quality and reliability of our bathroom vanities and associated components. This limited warranty is designed to protect the original owner or end-user for personal household use. Please note that this warranty becomes void if the product is relocated from its initial place of installation. Additional limitations apply for commercial use.

Warranty Coverage:
TJ American, warrants its products to be free from defects in workmanship and materials under normal use and service for one (1) year from the original date of purchase by the owner, end-user, contractor, or builder, from an authorized TJ American, dealer unless otherwise stated. If, during this period, a product is reported as defective, TJ American, will, at its discretion, repair or replace it with a product of equal value. Please remember that this warranty is non-transferable and applies exclusively to the original owner or end-user.

Limitations:
No entity other than TJ American, including distributors or authorized dealers, is authorized to make additional warranties or representations beyond those outlined in this warranty.
This warranty does not cover defects resulting from incorrect operating procedures, breakages, improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, alterations to the product, chemical or natural corrosion, accidents, fires, floods, acts of nature, or any other unforeseen circumstances.
To ensure the longevity of your product, please avoid abrasive cleaners, steel wools, and harsh chemicals as they may scratch, damage, or dull the product's finish, thereby voiding this warranty.

Installation Responsibility:
The owner or end-user is responsible for the proper installation of the product, including any related plumbing. TJ American, neither handles nor supervises installation nor hires contractors for this purpose. Consequently, TJ American, cannot be held liable for any defaults, breakages, or damages that may occur directly or indirectly during or after installation. Access to the product's components, as detailed in the installation guide, must be provided by the owner or end-user to facilitate warranty-related procedures. If access is unavailable, the owner or end-user is responsible for all expenses incurred to provide such access. Please be aware that this warranty does not address local building code compliance, and it's advisable to verify compliance with local plumbing codes before installation.

Natural Variations:
Our products are crafted from naturally variable raw materials, resulting in differences in grain character and color among wood and plant species, as well as stones and minerals. These variations are naturally occurring and not considered defects under this warranty. Natural color changes, variations, or movements in lumber or veneer products, as well as changes due to exposure to extreme temperatures and direct sunlight, may occur over time and are not covered. All wood naturally ages, darkens, changes color, and mellows due to light exposure, which may vary in significance over time. Imperfections such as checks, pitch pockets, or mineral streaks in wood are natural and not defects.

Spare Parts:
Please note that spare parts such as drawers and doors may take up to 6 months to replace.

Natural Stone Characteristics:
The surface characteristics of natural stones may vary from slab to slab, including color variations and natural occurring characteristics such as grain, color, mineral streaks, and crystal lining. These are not considered defects.

Handcrafted Variability:
All TJ American, vanities are handcrafted, which may result in slight variations in size and color within industry tolerances.

Warranty Modifications:
TJ American, reserves the right to modify this warranty at any time, with such modifications affecting only the warranty conditions applicable at the time of product sale.
Installation Responsibility:
LIMITED WARRANTY
The owner or end-user is responsible for the proper installation of the product, including any related plumbing. TJ American, neither handles nor supervises installation nor hires contractors for this purpose. Consequently, TJ American, cannot be held liable for any defaults, breakages, or damages that may occur directly or indirectly during or after installation. Access to the product's components, as detailed in the installation guide, must be provided by the owner or end-user to facilitate warranty-related procedures. If access is unavailable, the owner or end-user is responsible for all expenses incurred to provide such access. Please be aware that this warranty does not address local building code compliance, and it's advisable to verify compliance with local plumbing codes before installation.
Limitation of Liability:
Limited Liability
TJ American, is not liable for personal injuries, deaths, direct or special damages, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or any other costs related to product usage or warranty application. Any claims, except as specified in this warranty, do not extend beyond the purchase price paid for the product by the owner, end-user, contractor, or builder.
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